Staff

Office Manager at The Dietrich Law Firm P.C.

Email Donna

Donna Postek has been working with the Dietrich Law Firm P.C. since 2011. Donna assists the attorneys and paralegals in providing the highest level of personal injury service to our clients.

Donna supervises the day-to-day operations of the firm to make sure things are running smoothly and efficiently. Donna also facilitates the process for our clients to obtain their settlement checks in a timely fashion. Donna further provides support to the staff in order to allow them to focus their time and efforts on helping our clients with their individual needs.

Donna’s past administrative positions at a human services agency and at a local school district have given her the expertise to provide the highest level of care and compassion to our clients during their time of need. Having worked in finance for the majority of her career, Donna knows the importance of accuracy and being detail oriented and timely; this clearly benefits our clients. Donna resides in Williamsville, New York, with her husband and three children. Donna was born and raised in Western New York and appreciates that she can contribute back to the community that she is proud to be a part of.

Donna is committed to ensuring that all of our clients and staff are treated fairly and with the kindness and respect they deserve. Her attention to strict timelines and daily follow-ups prove that her compassion for our clients and knowledge in her field is second to none. Donna will always go the extra mile for our clients and will fight for your needs to be taken care of.

Executive Paralegal to Jed Dietrich, Esq. President of The Dietrich Law Firm, P.C.

Email Peggy

Peggy Wagner’s career in the personal injury field began in 1982, whereupon she was a plaintiff’s personal injury paralegal for two years. Peggy started her family shortly thereafter. At the same time, Peggy established her own business typing transcripts for attorneys in Western New York.

In 2005 Peggy joined Jed Dietrich, Esq. when the Dietrich Law Firm P.C. was founded and has proudly assisted in the representation of injured plaintiffs ever since. Peggy makes every effort to provide the highest level of personal injury service to each client of the Dietrich Law Firm and takes pride in being a key point of contact for clients, insurance companies, and defense attorneys. Peggy’s aggressive and admirable work ethic has played a tremendous role in assisting our clients in obtaining the compensation they deserve as a result of their injuries.

Peggy has a strong passion for helping our clients navigate the course of their cases from start to finish. She has an extreme focus on making our clients' lives a bit easier as they recover from their injuries and move toward the next stage in their lives. It is with pride, compassion, and care that Peggy assists in the prosecution of every client's claim.

Senior Paralegal to Nicholas J. Shemik, Esq. 

Bailee has been a driven employee working with the Dietrich Law Firm since she started here in 2019 and has been in the paralegal role since 2022. Bailee has an extensive background in diverse customer service positions, which has prepared her to provide outstanding service in a high-pace environment. Bailee is a Buffalo-born and raised resident, a graduate of SUNY Buffalo State, and a lifelong Buffalo Bills fan!

Bailee is a liaison between clients, medical providers, and insurance companies. From helping clients with wages, mileage reimbursements, medical appointments, and insurance questions, Bailee makes sure clients are properly guided throughout the entirety of their case.

Treat every client and case as if it was a family member or myself. Always showing compassion and empathy as clients navigate through this unimaginable hard time. Make sure clients know we are here to help them to the highest extent possible to ensure they are being treated how they deserve to be.

Assistant Office Manager

Melissa has been a valuable part of our Dietrich Law Firm team since 2017. Having been a collegiate student-athlete, Melissa understands the importance of teamwork, communication, and time management and implements those skills in the office daily. Born and raised in Buffalo, NY, "the city of good neighbors," Melissa is happy to be able to help her community through her work at the Dietrich Law Firm. Go Bills!

Melissa is an instrumental team member for processing the Summons & Complaints and keeping track of pertinent claim deadlines for our clients. In addition, she has exhibited a strong aptitude for assisting with the Human Resources and Accounting Department, showcasing her versatility and dedication to the firm.

Melissa is committed to making the process easy for our clients so they can focus on their recovery and have peace of mind because they know that they have picked the best, most knowledgeable law firm to assist them during this difficult time in their lives.

Paralegal to Catherine D. Aughey, Esq.

Kirsten Owen has been a hardworking legal assistant at the Dietrich Law Firm P.C. since 2017. Prior to starting at the Dietrich Law Firm P.C., Kirsten had several years of customer service experience, which allows her to communicate well with individuals. Kirsten grew up in Erie County and received her degree in Paralegal Studies from Erie Community College. This has been a strong building block in her career in the legal field.

Kirsten has played a vital role as medical records supervisor since 2020. In this position, she is able to assist our attorneys in obtaining our clients’ medical records and processing the initial paperwork for our newest clients in order to assess their claims quickly and accurately.

To Kirsten, providing the utmost level of service in personal injury cases is not only a professional duty but a personal creed. She believes that every client deserves to be treated with compassion, respect, and unwavering commitment, and she strives to uphold these values in every interaction.

Dakota Gallivan

Senior Medical Records Department Head 

Overview 

Dakota, a native of Buffalo, New York, received her formal business management education from Medaille College and the University of Buffalo. Concurrently, she actively engaged in developing her expertise in customer service and adeptness in problem-solving.

Dakota exemplifies a strong client-focused approach and leverages her skillset to provide exemplary service to our clients. She ensures that each step of the legal process is executed with a sense of urgency and a keen eye toward the best interests of our clients. As a legal assistant, Dakota is proficient in various duties, including but not limited to managing correspondence and documentation and providing general administrative support to the legal team and the medical records department.

Dakota believes it is her duty to ensure that every interaction with a client leaves them fully satisfied. She aims to consistently deliver the highest level of personal injury service and leave a positive lasting impression.

Paralegal

Sarah Healey is a hardworking and detail-oriented legal assistant at the Dietrich Law Firm P.C. Prior to working at the Dietrich Law Firm, she was a County Sheriff Dispatcher and had past medical records positions. This unique work experience gives her the compassion our clients deserve.

Sarah is dedicated to our settlement, mediation, and arbitration packages. She works closely with the Attorneys and Paralegals to provide a detailed overview of our client’s medical treatment and possible future treatment to ensure the client’s injuries and journey to recovery have been accurately portrayed.

Sarah is eager to help our clients. She puts herself in the mindset of our clients to ensure that compassion is felt when reading about their journey to recovery. She is always willing to help throughout your journey and even after your case has been settled.

Paralegal To Rebecca L. Postek, Esq.

Kayla Rosario is a motivated and driven legal assistant at the Dietrich Law Firm P.C. Kayla’s prior knowledge from her Bachelor’s degrees in Psychology and Criminology at the University at Buffalo have strengthened her time management skills, critical thinking, comprehension, and ability to truly understand clients.

Kayla’s job consists of drafting concise and accurate settlement packages and response papers and helping out wherever she can. Kayla also assists in answering the phones right away so no client goes unanswered.

Kayla’s past customer service positions have given her an ample amount of experience in providing the highest level of customer service. She is always working hard to ensure the happiness and satisfaction of our clients from the initial time they call through the entirety of their case and even after the case is settled.